April 02, 2008
Staff Communication
Good communication is essential for a ministry staff to succeed.
Don’t let familiarity rob your staff of proper office etiquette. I recently heard of a staff that has become so juvenile in their communication that it has actually hindered their work ethic and has damaged their reputations. Their course jesting has become vile - something that is more akin to what you would hear on a construction site not in a ministry office. Proverbs says, ”Seldom set foot in your neighbors house, to much of you and they will despise you.” This principle teaches that familiarity breeds contempt.
Don’t allow casual communication through email. We’ve lost the art of protocol in email. In my second church plant, I traveled full time while I was starting the church. One of the effective tools that we used to communicate with staff and members was email; however, it became one of the most destructive tools for the enemy. I had a few minor situations turn into horrific events simply because of email. People will say things through email that they would never say to you face to face. I use email today, but in a very different way. I do not socialize, nor do I try to carry on a dialogue with email. It is business communication, not personal correspondence.
Don’t do hallway meetings. Communicate in a professional manner - even when you are small. Have meeting agendas and schedules. Keep on time and create a rhythm of creativity.